FAQ
 Why should I choose ASPN to host my
web site?
Although you will find
companies willing to sell you web site space at a lower cost, we
do not try and compete in the discount hosting market. We
concentrate on providing quality service using only Microsoft
products. we insure a robust, stable hosting environment
for our customers at a very reasonable price. We do not
want to oversell our servers to the point that it impacts the
performance for our customers. Our churn in less than .5%
due to the stability of our company and the quality of our
services. we will be around when most other discount
hosting companies go under. We have been here since 1995
and have no intentions of leaving any time soon.
What type of support can I expect from
ASPN?
Our biggest concern is our
reputation and we know that poor support will cost us business.
We strive very hard to provide the best support possible.
Our On-line Ticket System is tied to every technical support
reps pager or cell phone. Your problems do not go
unanswered at any time of the day. We have maintained one
of the lowest turnover rates in the industry by putting our
customers first.
Do you provide programming services?
Our programming staff is
ready to provide ASP and ASP.NET development services to
customers. Visit our Resources Page and submit your
request.
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How do I
change The Theme of my Team Services web Site? |
See Microsoft's instructions
here. And
here.
How do I install and Manage my SQL Server Database?
Most 3rd Party SQL Server based
applications provide instructions for the installation of the
database. Send us a copy of the installation instructions
and we will create the database based on those instructions.
Most instructions tell you to create the database, create the DB
User Account for the database, apply the password and then run a
.sql script. Upload the script to your server and we will
run the .sql script for you after creating the database.
To manage the database, the application usually provides an
Administrative ASP based web page for making configuration
changes to the application. If you are building the
application, we will work with you to get the database up and
running to your satisfaction.
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How do I
set up my email client to access my email account?
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Where your email clients ask for you to
enter your "Account Name", enter not just the name like john but
john@yourdomain.com.
Your servers would be yourdomain.com
for both the "smtp" and "pop" server names.
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Why do I
receive an error saying I must check mail before sending
mail? |
In order to prevent hackers and
spammers from taking over your smtp server as a spam relay, we
have implemented a security features which requires you to
validate who you are before you can send out any email.
All you need to do is check for new email before you try and
send out any email. We can override this feature for your
accounts but, in doing so, someone can send out spam through
your account using your email address as the from email address
and your domain name will most likely end up on a blacklist of
spammers creating many more problems for you. Your domain
name will be banned in search engines, you will stop receiving
email from a lot of domains because you have been blacklisted.
You will also start receiving a lot of returned email which you
yourself did not send out in the first place. The spammers
returned mail will be sent back to you since they have used your
return email address.
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How do I
upload my MS-Access database to my server? |
Just create a subdirectory on your PCs
web named "fpdb" and drop your database into the directory.
Click on "Tools" , "Web Settings" , "Database" tabs and verify
the database after you have published it to your web site..
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I can't update my databases!
What's wrong? |
Your database needs the proper
permissions (write and change) granted on the server.
It is recommended that you create a sub-directory ( fpdb )which
would house all your data base files. We will only have to
grant permissions to the sub-directory once and then all files
you add to the sub-directory will automatically be granted the
right permissions.
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My ASP
code cannot find my database. What's wrong?
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Normally, this occurs when you are
using an ODBC DSN type database call. You would need to
have the database file configured for ODBC access at the server
level. We can do this for in a matter of minutes.
Just go to the Helpdesk and open a trouble ticket. let us
know where on your server the database file is located, its name
and what name your ASP application is calling and any Userid/Password
needed..
What is your policy on email spam?
Please view our "No Spamming" Policy
here.
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